Refunds & cancellation

Cancelling an order

You can cancel an order at any time by telling us in the chat (WhatsApp or email). What you are refunded depends on how far the work has got:

• Before we have started work: a full refund.

• After we have sent you the first preview: 50% of what you paid is refunded.

• After your invite has been published, and the invite link sent to you: no refund, because the invite has been delivered.

“Started work” means we have begun making your invite after you agreed the price and paid. The first preview is the preview link we send you to check.

If something went wrong

If you were charged by mistake, charged twice, or charged for an order you did not place, tell us and we will check it and refund the amount if it is our error. The same goes for a payment that was taken but did not start an order.

The price and the payment

The price of each invite is agreed with you in the chat before you pay, and you pay through a payment link from Cashfree Payments. Any refund is of the amount you paid.

How to ask for a refund

Email [email protected], message us on WhatsApp at +911234567890 or call +911234567890. Please give the email address or mobile number you used, the date of payment, and the reason. We aim to reply within 2 working days.

How and when you are refunded

Once we approve a refund, it is sent back to the original payment method through Cashfree Payments. It usually reaches you within 5 to 7 working days. Your bank may sometimes take a little longer.

Self-serve plans (coming soon)

We plan to add plans you can buy and use yourself on this website. They are not available yet. Their refund rules will be published here before they open.